Three channels, one view
Messages from every channel land in the same shared inbox. Filter by channel, status, or owner, and reply from wherever the customer reached you.
Learn more ↗Assign, note, and resolve
Assign threads to teammates, drop internal notes, and track resolution — all without leaving the conversation or cc-ing anyone on an email.
Learn more ↗Faster replies, happier customers
With everything in one queue, first-response times drop and nothing slips through the cracks — even at high volume across three channels.
Learn more ↗Built so context is never lost.
One thread per contact
WhatsApp, Email, and SMS for the same person collapse into a single conversation, so nobody pieces history together across tabs.
Assignment & ownership
Route conversations to the right teammate, see who's handling what, and avoid two people replying to the same customer.
Internal notes
Leave private notes and @mention colleagues inside a thread without the customer ever seeing them.
Automatic contact merging
When the same person reaches you on two channels, their records merge automatically into one profile.