Broadcasts
Reach everyone, instantly
Send a one-off broadcast or schedule a campaign to an audience. Recipient delivery states and failures are recorded as the send progresses, and templates keep the copy consistent.
Campaigns
SMS
Two-way SMS that turns into conversations.
Send alerts and broadcasts, schedule campaigns, handle opt-outs automatically and let replies flow into the same inbox as your other channels. Per-country credit pricing, published up front.
- Replies land in the unified inbox
- STOP and custom keywords handled automatically
- One credit per US/Canada segment, published rates elsewhere
SMS campaign
What's included
Built for speed and compliance.
Everything you need to run SMS responsibly, from scheduling to automatic opt-out handling.
Two-way texting
Replies land back in the unified inbox, so a broadcast can turn into a real conversation.
Scheduled broadcasts
Queue a campaign for a date and time, then watch recipient statuses as it runs.
Keywords & opt-out
STOP and custom keywords are handled automatically, with consent status tracked per contact.
Automated reminders
Order updates, appointment reminders and verification codes fire from triggers, no one at a keyboard.
Delivery reporting
Delivered, failed and pending states per message as the send goes out.
Per-country credits
One SMS credit per US or Canada segment. Other countries use more credits; the pricing page lists every rate.
Replies
Replies become conversations
When a customer texts back, the reply lands in the unified inbox next to their WhatsApp and email history, so context is never lost and the right teammate can pick it up.
SMS, answered.
Can customers reply to my messages?
Yes. Replies land in the unified inbox next to the contact's other channels, and your team or an automation can answer.
How do you handle opt-outs?
STOP and custom keywords are handled automatically, and consent status is stored on the contact, so you stay compliant without manual list management.
Can I schedule sends by time zone?
You can schedule a campaign for a date and time. The current campaign flow does not localise the send time per recipient.
How is SMS priced?
An SMS credit covers one message segment to the US or Canada. Other countries cost more to reach, so a message there uses a few credits, and a long message is charged per segment. The pricing page lists credits per country.
Bring every conversation into one place.
Connect your channels, import your contacts and let the AI handle the first reply. No per-seat fees.